we do our best to remind you of your appointment prior to your scheduled date. However, you must give 24 hours notice prior to your scheduled date and time If you are unable to make your appointment. If you fail to give notice 24 hours prior to your appointment, we reserve the right to charge you the entire cost of the scheduled services. If you're scheduling a service over one-hour in length or multiple services, we require a valid credit card for purposes of guaranteeing your reservation.
First time clients: We require a color consultation prior to booking any color services to assess the density and length of your hair. All first time color services require a valid credit card on file.
Refund/ Redo Policy
In our pursuit of excellence we realize that we may not always meet your expectations. Please let us know immediately if you are not satisfied with any services we have provided. Redo's will only be honored if Salon Rene is contacted within 7 days of the original service. Once services are paid for we will not be able to offer refunds.
Furthermore, we will prescribe you with a professtional regimen to maintain the health & integrity of your hair. We cannot guarantee the results of services if the products are not purchased and used as directed.